🛎️ Toprak Networking Ltd – Property Management Services

📍 1. Airbnb Listing Creation & Optimisation

• Crafting a compelling title and description

• Uploading high-quality property images (provided by owner)

• Selecting the right amenities and policies

• Setting location-based SEO keywords for better visibility

📍 2. Dynamic Pricing Strategy

• Market research and competitor analysis

• Seasonal pricing adjustments

• Minimum night stay settings and last-minute discounts

• Weekly/monthly rate configurations

📍 3. Calendar & Booking Management

• Calendar syncing across platforms (Airbnb, VRBO, Booking.com – if applicable)

• Blocking unavailable dates

• Monitoring booking windows and lead time

• Avoiding double-bookings and maintaining availability

📍 4. Guest Communication (Pre-Arrival to Post-Stay)

• Responding to booking inquiries within minutes

• Sending check-in instructions and property details

• Handling guest questions, concerns or issues during stay

• Requesting reviews and handling feedback professionally

📍 5. Check-In Coordination Guidance

• Advising hosts on smart lock systems or key exchange methods

• Supporting guests with arrival details

• Emergency access management suggestions

📍 6. Revenue Tracking & Financial Reporting

• Monthly breakdown of bookings, earnings and commission

• Individual statement per guest stay (on request)

• Clear commission deductions and payout records

• Assistance in record-keeping for tax reporting

📍 7. 24/7 Guest Support

• Urgent message handling during evenings/weekends

• Last-minute change coordination (date, guest count, requests)

• Ensuring uninterrupted guest experience, even outside office hours

📍 8. Owner Communication & Support

• Onboarding consultation and document sharing

• Ongoing performance updates (occupancy, pricing, reviews)

• Strategy calls upon request

• Flexibility for owners to pause or block dates as needed

📍 9. Review & Rating Management

• Encouraging 5-star guest reviews

• Handling negative reviews diplomatically

• Reputation monitoring on the Airbnb platform

📍 10. Add-on Advisory (Optional & Non-Operational)

• Photography tips or local photographer suggestions

• Professional cleaning partner referrals (if needed)

• Airbnb legal/regulatory updates (UK-specific guidance)

• Recommendations on property upgrades to boost bookings